Everything you need to know about booking, payment, and our policies, written in plain English. We believe clarity builds trust, and we want you to feel confident before you book.
About SafeMindsAI Services
SafeMindsAI provides educational workshops, events, private sessions, consultations, digital resources, and related materials designed for parents, caregivers, educators, and communities navigating family AI use and online safety.
Each offering has its own description, price, format, duration, and inclusions. The information displayed on the relevant registration, booking, or checkout page forms part of these terms. Where there is any conflict, the terms shown for the specific offering will take precedence.
Our services are provided by SafeMindsAI. If you have any questions about these terms, please reach out to us at info@safeminds.ai; we're happy to help.
Booking, Payment & Changes
Booking & Payment
Unless otherwise stated, payment is required in full at the time of booking, registration, or purchase. Your place in a workshop, event, or private session is confirmed only after payment has been successfully received.
Some services may require a short intake form or pre-session preparation. Where this applies, we'll let you know exactly what is needed and when it is due. Prices, currencies, taxes, payment methods, and any promotional pricing will always be shown clearly at checkout.
Changing a Booking
If you need to change a booking, please contact us at info@safeminds.ai as soon as possible; the earlier you reach out, the more options we can offer.
For private sessions and consultations, we ask for at least 24 hours' notice for cancellation or rescheduling.
For workshops and events, transfers to another date or participant may be possible where capacity, format, and timing allow. We'll always aim to be reasonable, though we cannot guarantee a transfer where an event is close to starting or has already taken place.
Cancellations & Refunds
The cancellation and refund terms shown on the relevant booking or checkout page apply to that purchase. Unless a more specific policy is stated, the following guidelines apply.
24+ Hours' Notice: Private Sessions
With at least 24 hours' notice for a private session or consultation, you may request a reschedule or a full refund.
Less Than 24 Hours' Notice
Payment is normally non-refundable. However, we may allow a one-time transfer to another session at our discretion.
No-Shows & Completed Events
No-shows are non-refundable. Workshop and event tickets are non-refundable once the event has taken place.
If SafeMindsAI Cancels or Changes an Offering
If we cancel or materially change an offering, you may choose a refund, transfer, or credit as appropriate.
What SafeMindsAI Does (and Doesn't) Provide
SafeMindsAI offers educational information and practical guidance about family AI use, online safety, digital boundaries, and related topics. Our goal is to support informed, confident decision-making for parents, caregivers, and educators.
✅ What We Provide
- Educational workshops and events on family AI and online safety
- Private sessions, consultations, and 1:1 guidance
- Digital resources, toolkits, and practical materials
- Referrals to qualified professionals or services where appropriate
🚫 What We Do Not Provide
- Therapy, counseling, crisis intervention, or emergency support
- Medical, legal, clinical, safeguarding, or school-policy advice
- Child assessment, diagnosis, or treatment
- Monitoring of a child's private AI use or online activity
- Cybersecurity assessments, device audits, or forensic review
- Guarantees that any specific app, setting, or AI product is safe for an individual child
Your Responsibilities & Privacy
Your Responsibilities
You are responsible for the decisions you make for yourself, your child, your household, or your organisation. SafeMindsAI's materials and guidance are designed to support informed decision-making — not to replace your own judgment or the advice of qualified professionals.
You are also responsible for ensuring that any information you provide is accurate and that you share only what is necessary for the relevant service.
Privacy & Respectful Participation
We collect only the minimum personal information needed to provide our services. Please do not send sensitive, intimate, or unnecessary personal details — particularly about children.
In workshops, events, and group settings, please respect the privacy of other participants. Do not record, photograph, or share another participant's contributions without their permission.
See our Privacy Policy for full details on how we handle personal information.
Recording, Intellectual Property & Technology
Recording Policy
Unless clearly stated, private sessions and consultations are not recorded. Where a workshop or event is recorded, participants will be informed in advance. If you prefer not to appear in a recording, contact us before the event or use the participation options we provide.
Intellectual Property
All SafeMindsAI materials, resources, and content remain the intellectual property of SafeMindsAI or its licensors. They are provided for personal or internal educational use only and may not be copied, sold, republished, or distributed without written permission.
Technology & Access
Online offerings require a suitable device, internet connection, and a private setting where possible. If a material technical issue prevents delivery of an online service as planned, we'll work with you to arrange a reasonable alternative, reschedule, credit, or refund.
Changes to These Terms
📝 Changes to These Terms
SafeMindsAI may update these terms from time to time to reflect changes in our services, pricing structure, or applicable law. The version published at the time you make a booking or purchase will generally apply to that transaction, unless a change is required by law or is made with your explicit agreement.
We recommend checking this page periodically to stay up to date.
Contact & Legal Details
If you have any questions about these terms, a booking, or a specific service, please don't hesitate to get in touch. We aim to respond promptly and helpfully.
SafeMindsAI
Business Address
8 The Green STE B, Dover, DE 19901 United States
Contact Email
info@safeminds.ai
Governing Jurisdiction
United States
Effective Date
10/11/2026
Terms, Cancellations & Refunds